Glossary¶

Every term we use in the system, in one place. Search the page (Ctrl-F) for what you're looking for, or use the site search above.

Abandoned cart: A cart that a customer added items to but didn't check out. After 24h (configurable), we automatically email the customer a recovery link. See Orders & invoices.
Add-on: A related product variant shown as a suggestion on a product page or in the cart. Curated per product in KCMS. Different from a bundle - add-ons are individual upsells, not pre-packaged kits.
AI badge (Sparkles icon): Marker on a translated field or locale tab indicating the value was written by the auto-translate job. Saving the field by hand strips the badge and locks that row from future overwrites by the nightly cron.
Admin user: Someone with a KCMS login. Has a role that grants permissions. Distinct from a Customer.
Audit log: Append-only record of every admin write. Who did what, when, on which resource. Kept forever. Browsable in Settings → Audit log (needs audit_log:read permission).
Auto-translate job: Backend cron that fires nightly at 03:00 server time. Walks every product, brand, campaign, CMS page, and event; finds rows that are missing a translation or whose source has changed since the last run; sends the text to DeepL; writes the result back with the AI badge. Status, history, and a "Run now" button live at Settings → Translations. See Mass email for the email-side equivalent.
Banner: The strip across the top of every storefront page. One at a time, dismissable for the session. See Campaigns & banners.
Block (CMS page): The unit of content on a CMS page. Each block is one tab in the page editor: a slideshow, a section, or a free-form text panel. Pages stack blocks in order. Each block type has its own visual editor. Brand and device pages are the same as generic pages, they just default to a slideshow + several sections.
Block: Feature section: A page block with a heading, rich-text body, optional image (positioned left or right), and optional call-to-action button. Add as many as you want; the editor alternates image sides automatically.
Block: Rich text: A page block with free-form HTML. Use it for inline copy that doesn't fit the feature-section template.
Block: Slideshow: A page block with N auto-rotating images. Configure the rotation interval and per-image alt text. Sits at the top of brand and device pages by convention.
Brand pages (dynamic header): The storefront header reads the BRANDS and DEVICES dropdowns directly from the CMS pages API. Any new page with page_type=brand or page_type=device and status=published appears in the menu on the next storefront render. No deploy required.
Bundle: A multi-item package. Two types: Mandatory (sold as a unit, "Starter kit") or Recommended (suggested cross-sell when the main product is added to cart). See Products & catalog.
Campaign: A time-bound offer with coupon code, discount, optional free shipping, region scoping. May have a dedicated landing page at /campaigns/<handle>. See Campaigns & banners.
Caddy: The reverse proxy that fronts every public URL with HTTPS. Handles LE certs automatically. You won't touch it day-to-day.
Categories: Doesn't exist anymore - we dropped categories in V28 and replaced them with Collections + Brands + Devices.
Cart: A customer's open shopping basket. Persists across visits when the customer is logged in.
Collection: A theme-based grouping of products (e.g. "ASCE+", "Skin Boosters"). Has a landing page at /collections/<handle> and an entry in the storefront's PRODUKTER menu (if show_in_nav is on).
Coupon: A discount code attached to a campaign. Case-insensitive.
Credit invoice (kreditfaktura): A negative-amount invoice issued to reverse an original invoice (full or partial). Creates an audit trail; the original isn't edited. See Orders & invoices.
CSV export: Flat data dump for spreadsheets. Available for orders, customers, invoices, abandoned carts.
Customer: Someone with a storefront account who can place orders. Distinct from an Admin user. Has a signup region, professions, etc.
DeepL: The translation provider we use for the auto-translate job. Free tier covers ~500K characters/month, which is plenty for the catalog. Configure the API key at Settings → Translations → DeepL configuration. Free-tier keys end in :fx and hit api-free.deepl.com automatically.
DeepL quota gauge: The big counter at the top of the Translations page showing "characters left this period". Goes green / amber / rose past 70% / 90% usage. Quota resets monthly on DeepL's billing date.
Dev site: cms-dev.rmsnordic.se + dev.rmsnordic.se. A safe parallel copy of the production system with real product data but masked customer emails. Test anything risky here first.
Developer (flag): A boolean on a customer record. When true, the storefront shows them the region picker (so they can switch markets). Not for real customers.
Featured product: A product appearing in the homepage's "featured" row. Curated by admins.
Flyway: The database migration tool the backend uses. Forward-only; we never edit applied migrations. Devs talk about this when something fails to start up after a new release.
Handle: The URL-safe slug for a product / collection / brand / page. Once set, don't change - old links break.
Internal order: An order created by an admin on behalf of a customer (phone order, walk-in). Skips the storefront / Nets entirely. See Orders & invoices.
Internal price list: Per-customer variant price overrides. Used for B2B partners with negotiated pricing. See Customers & pricing.
Invoice: The PDF document we send for every order, regardless of payment method (card-paid orders get one too, flagged as already paid). Has a sequential number, OCR reference, due date.
Invoice eligibility: Whether a customer can pay by invoice. Requires BOTH the customer-level invoice_enabled flag AND the cart total exceeding the shop-wide invoice threshold. Settings → Settings → Invoice threshold.
JWT (JSON Web Token): The signed login token. Lives in an HttpOnly cookie. You don't see it; the system uses it to know who you are.
KCMS: The admin website you're using right now - cms.rmsnordic.se. Stands for Kavel CMS.
Locale: A language code (sv, nb, da, fi, en). Supported set is locked to Swedish + the four Nordic + English. The Swedish locale is the source; the others are targets filled by the auto-translate job. Adding a sixth locale is a developer task.
Locale tab strip: The horizontal row of language tabs at the top of the product editor and the CMS page editor: [ SV source | NB | DA | FI | EN ]. Switching tabs swaps every translatable field on the form to that locale's translation row. The AI badge marks any tab whose values were auto-generated.
Machine-translated: Synonym for AI badge. A row that the auto-translate job wrote. The badge is stored as a boolean on every translation row; the cron only overwrites rows where it's still true. Saving any field by hand flips it to false.
Mass email: A one-off promotional email to a filtered subset of customers. Respects marketing opt-in. See Mass email.
Membership tier: A grouping of customers with shared pricing/perks. Out-of-the-box we have Partner and Platinum.
MinIO: Where uploaded files (product images, page covers, invoice PDFs) live. You don't interact with it directly - KCMS handles uploads and serves files via api.rmsnordic.se/media/....
Nets: The card payment processor. Customers paying by card are redirected to a Nets-hosted page; we get a webhook when payment succeeds.
OCR reference: The 8-12 digit number with a checksum that customers type when paying an invoice via bankgiro. Generated automatically per invoice. Required by Swedish banks.
Opt-in: The customer's permission to receive marketing email. Recorded at signup; honoured on every mass-email send.
Org-number lookup: At signup, when a customer types their company's organization number, the system queries the national registry (Bolagsverket, Brønnøysund, Virk, PRH) and autofills company name + VAT number.
Page editor: The full-screen form at Pages → (any page) that edits one CMS page. Has a master tab for page-level metadata (handle, status, page_type, SEO) and one tab per Block. A locale tab strip at the top swaps every translatable field on every tab between the SV source and a target-locale translation.
Per-region price: A variant can have explicit prices for each region (SE/NO/DK/FI), in that region's currency. If a region has no explicit price, we fall back to the default price FX-converted - but we usually set explicit prices.
Permission: A token of the form <resource>:<action> - e.g. products:edit, accounting:read. Roles bundle permissions. Endpoints require specific permissions.
Profession: A self-declared customer attribute (doctor, skin therapist, nurse, dentist, clinic owner). Multi-select. Drives mass-email targeting.
Pro-forma invoice: A historic invoice imported from a legacy system via CSV. Doesn't generate a new PDF, doesn't send email. For accounting completeness only.
Region: A market - Sweden (SE), Norge (NO), Danmark (DK), Suomi (FI). Each has its own currency, locale, VAT rate, shipping rate.
Region lock: Once a customer signs up under a region, they can't change it (except by a developer). All their prices, shipping, currency follow that region forever.
Resend: The transactional email service we send through. You won't see it directly - KCMS just shows "email sent" or "email failed".
Role: A bundle of permissions. Each admin user has one role. Roles are configurable at Settings → Roles. The "Administrator" role is not editable (escape hatch).
Run history (translation): The audit table at Settings → Translations showing one row per auto-translate run: when, what triggered it (scheduled / manual / disabled / crashed), per-entity counters (products / brands / campaigns / pages / events), characters consumed, target locales, and the DeepL quota snapshot at the end of the run. Kept forever.
SIE-4: The Swedish accounting interchange format. We export invoice data in this format for import into Fortnox / Visma / etc. See Accounting.
Signup region: The region a customer chose at signup. Locks them to that market.
Source locale: Swedish (sv). The locale humans write content in. Every translatable field stores its canonical value here. The auto- translate job reads the source row and writes target-locale rows from it; the four target locales (NB / DA / FI / EN) are never sources themselves.
SKU: Stock Keeping Unit - a unique ID per product variant. Used in accounting exports and inventory tracking.
Stock keep: A toggle on a variant: when on, we track its inventory level; when off, it's "always in stock" (digital goods, services).
Target locale: Any of nb, da, fi, en. A locale whose rows are filled by the auto-translate job from the SV source. Saving any target- locale field by hand strips the AI badge and locks that row against future overwrites.
Token (free event): Credit a customer can spend to register for a paid event for free. Granted by admins.
Translation: A per-locale version of a piece of content (SV / NB / DA / FI / EN). Stored separately from the master record, one row per locale per resource. Empty target-locale rows fall back to the SV source on the storefront.
Translation run: One execution of the auto-translate job. Either the nightly cron (trigger=scheduled), an admin clicking "Run now" (trigger=manual), a no-op when the feature is off (trigger=disabled), or a crash record (trigger=crashed). Each run writes one row into Run history.
Variant: A specific SKU of a product - e.g. "ASCE+ 5ml, single" vs. "ASCE+ 5ml, 6-pack". Each has its own price + stock level.
VAT: Value-Added Tax. 25% in Sweden, varies by region. Calculated on goods + shipping separately and shown to the customer in checkout.
Webhook: A backend-to-backend HTTP call we make when something happens (order created, payment received). Used to integrate with external systems. Manage subscriptions at Settings → Webhooks.
Wishlist: A customer's saved products (heart icon on product cards). They can convert wishlist items into cart additions on their account page.